News & Announcements

News & Announcements

RSS Feeds

Service Disruptions for Technology Upgrades

All Services will be Disrupted September 13th

SCPL will implement a major upgrade of our technology infrastructure starting at 3 a.m. September 13th and lasting through at least 9 p.m. All digital services provided by the library will be disrupted during the upgrades. 

The following services will not be available during the scheduled upgrades:

  • Online Catalog and My Account
  • Our entire website, including calendar of events and registrations
  • Digital Collections of ebooks, eaudio, movies, music, etc.
  • Research Collections
  • All Public WiFi access points
  • SCPL’s Mobile App

Although Information Services by phone, text, and email will remain available during our regular hours of 1 – 5 p.m. that day, staff will not be able to assist with book requests or account inquiries until the upgrade is complete.

This significant upgrade to our system's infrastructure is the first step toward our hybrid digital strategy that includes a mix of on-premise and in-the-cloud services. With this step, we will be more resilient in the event of power outages, with no Internet outages if our data center goes down. We expect to complete implementation of the entire digital strategy by December 2020.

Once we move to our hybrid model our servers and assets the cloud will be maintained on the most proven and trusted cloud platform in the world. It will reduce hardware failures and costs and ensure that no matter what happens in the buildings, our core digital services are always available.

View similarly tagged posts: Library Administration, Santa Cruz, Services, Closures, Technology
Posted by ann on Aug. 31, 2020 at 11:49 a.m.


News Archives >>


Support SCPL