News & Announcements

Santa Cruz Public Libraries will begin Auto-Renewal of items.

Eligible items will renew automatically 3 days before the due date. If you select email as your notice preference, the Library will notify you of the new due date via email.

When will my item automatically renew?

Santa Cruz Public Libraries will attempt to renew your borrowed item three days before the due date. If successful, your loan period will be extended for 21 days from the existing due date, an additional full loan period. If unsuccessful, you will continue to receive notices about overdue items. You may wish to try to renew manually before you return the item.

How will I know if my item was renewed?

There are a few ways to find out an item's due date:

• On the courtesy notice emailed to you 3 days before the due date. Opt in to receive email notices if you haven't already.

• Via your online account.

• By chat or phone.

Why won’t my item Auto-Renew?

An item won’t Auto-Renew if:

• Another library user has requested it.

• The item has reached its maximum number of renewals (up to 4 times for most items).

• Your account has a balance of more than $10.

• Your account is expired.

• The item is a digital item, such as an ebook from Overdrive.

• The item is an InterLibrary Loan item.

Can I renew items early?

Yes, items eligible for renewal may be renewed early.

Can I opt out of Auto-Renew?

Auto-renew is an automatic process that applies to all SCPL cardholder accounts. If you don't wish to keep an item, please return it when you're finished.

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