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Community Information Database

Monarch Services-Servicios Monarca

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General Agency Information
Name: Monarch Services-Servicios Monarca
Alternate Name(s): Defensa de Mujeres
Womens Crisis Support
Address: 233 East Lake Avenue
Watsonville,  CA  95076
Driving Directions
Contact Information
Primary Phone: 831-722-4532
Use California Relay: True
Secondary Phone: 831-425-4030
Toll Free: 888-900-4232
TDD/TDY: 800-735-2929
Description: 24-Hour Bilingual Crisis line: 1-888-900-4232

Monarch Services was founded in 1977, when volunteers secured a grant to open the safe shelter, Mariposa House. The agency continued to grow to meet the need for safe shelter and services to domestic violence victims.

In 1987, the agency became one of the first Rape Crisis Centers to be funded in California, and was instrumental in developing and implementing one of the first Sexual Assault Response Teams in the nation. We currently serve approximate 1,500 victims of domestic violence and sexual assault each year.

All of our crisis intervention and prevention services are available in Spanish and English and are culturally sensitive. Printed materials are also available in both languages. Our outreach efforts have concentrated on poor Latino neighborhoods with residents that have several barriers to seeking services, including language, literacy and legal status issues, and cultural biases. We are extremely proud of our success in serving this special population.

1509 Seabright Avenue
Santa Cruz, CA 95062
(831) 425-4030

ELIGIBILITY: All survivors of domestic violence or sexual assault.
Mission: Lives free from violence and abuse.
Programs: Monarch Services offers immediate crisis response to victims of domestic violence and sexual assault through our 24-hour crisis line, including emergency response to law enforcement or medical facilities, and accompaniment to forensic rape examinations.

Support services include emergency shelter for victims of domestic violence or sexual assault and their children, peer counseling, advocacy, information, referrals, drop-in support groups, and assistance with restraining order applications. We also provide community education presentations to schools, community groups and service providers.

Please visit the website for more information on these programs:

Crisis Intervention Program
Children and Youth Program
Community Education
Emergency Shelter
Technology Safety
Teen Violence Programs
Languages other than English: Spanish
Accommodations for Disabled Persons: Wheelchair Access
Public Transportation: Available Within One Block
Eligibility: See Description Notes
Fees: Call for Information
Areas Served: Santa Cruz County
Subject Headings
Subject Headings: Abused Women
Domestic Violence Hotlines
Domestic Violence Shelter
Domestic Violence Support Groups
Group Counseling
Individual Counseling
Information and Referral
Private Nonprofits
Sexual Assault Counseling
Sexual Assault Hotlines
Volunteer Opportunities
This agency was last updated on August 8, 2018.