Library Services - Personal Identification Numbers (PINs)
When PINs are needed
For added security and the privacy of your account, you need a PIN to access your library account online and to use the Library's automated phone service. A PIN is also needed when you login from home to one of the commercial databases that the Library provides. Our contracts with the database vendors specify that only Santa Cruz cardholders can access the databases from home. The computer program that is used to verify our cardholders is the same that lets you into your account and so requires a PIN.
Getting a PIN
When you get a Library card, Library staff will give you a PIN upon your request. If you don't have a PIN issued to your library account (or have forgotten it), you may get a PIN in person or by telephoning any Branch Library. You will need your library card and be asked to provide identification.
Changing your PIN
Use your current PIN to access your account online. Once you get into your account, you have the option to change your PIN.
If you forget your PIN
If you forget your PIN, you may get a new PIN in person or by telephoning any Branch Library. You will need your library card and be asked to provide identification.
Available at these branch libraries:
- Available at all branches
Last updated by teeterj on Nov. 5, 2012
You Can Do That @ the Library?!
We will help you to recycle it
The Libraries accept cell phones and chargers, PDAs, pagers, books, videos and music CDs--and some branches will even take your used batteries. Ask at your nearest branch to find out what they will accept for recycling.