Library Services - Requesting Books & Other Media

Requesting Library Items That Are Checked Out

All items which appear in the Library's online catalog, except reference books, can be reserved for you. A request can be used to hold an item for you when it is returned or to transfer an item from one branch library to another one that is more convenient for you.

Placing a Request

You may place requests for items listed in the online catalog one of the following ways:

• in person at a branch library
• by calling Telephone Reference (420-5730)
• online, using the Web-based online catalog. Find the item you want in the catalog. Select the "Request Title" link and follow the instructions on each screen

When Your Request Comes In

You will be notified by the noticing option you have selected (phone, e-mail) when an item is in and being held for you. You may find out the specific title of the item on hold for you by calling Teleservice at 420-5775. You can also check by accessing your Library account online. If you no longer want the item or can't pick it up by the date shown, call your branch library to cancel the request. See branch information for phone numbers. DO NOT ATTEMPT TO CANCEL A REQUEST BY REPLYING TO THE EMAIL NOTIFICATION WHICH YOU RECEIVED. YOU MUST CALL YOUR BRANCH TO CANCEL A REQUEST.

Requesting Magazines

Magazines that may be checked out may also be reserved. You can place magazine requests in person at any of the branch libraries.

Is There a Charge?

Our Request Service is free for items that the Library owns or decides to purchase. However, a $2.50 request fee will be added to your account for each item that is not picked up or cancelled during the time it is held for you.

What About Books the Library Doesn't Own?

Due to budget constraints, we are currently unable to process interlibrary loan requests. You may, however, fill out an "It Would Be Nice If the Library Had..." form at any branch library.

Available at these branch libraries:

• Available at all branches

Last updated by eberler on May 29, 2009