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Curbside Pickup and Returns

Curbside Pickup and Returns

You Can Now Make Online Requests for Library Materials!

When items are ready, you can pick them up at one of the following locations:

  • Aptos - Monday through Friday from 1pm to 5pm
  • Downtown Santa Cruz - Monday through Saturday from 1pm to 5pm
  • Felton - Tuesday through Saturday from 1pm to 5pm
  • Live Oak - Tuesday through Saturday from 1pm to 5pm
  • Scotts Valley - Monday through Friday from 1pm to 5pm

If you have challenges with getting to our curbside locations, please contact us about having your item(s) mailed to your home.

How it works

Aptos

  • Please call us from home or on your cell phone when you arrive (831-427-7702).  Walk-up service is also available.

Downtown

  • Please call us on your cell phone when you arrive (831-427-7707). Patrons at the Downtown Library can also communicate for curbside pickup service through a touchless speaker at the front door.

Felton

  • Please call us from home or on your cell phone when you arrive (831-427-7708).  Walk-up service is also available.

Live Oak

  • Please call us from home or on your cell phone when you arrive (831-427-7711). Entrance is near the flagpole. Communication for walk-up service is also available through a touchless speaker at the top of the entrance ramp.

Scotts Valley

  • Please call us from home or on your cell phone when you arrive (831-427-7712).  Walk-up service is also available.

Book Drops

All returned items are quarantined before being checked in. Please allow one week after items have been returned for us to check them in and remove them from your account. No late fees will be assessed for the quarantine period.

Open 24/7

You may return items at these locations anytime. Boulder Creek, Branciforte, Garfield Park and La Selva Beach Branches will not be offering curbside pickup.

  • Boulder Creek
  • Branciforte
  • Garfield Park
  • Jade St. Community Center (4400 Jade St., Capitola)
  • La Selva Beach
Open with Limited Hours

You may drop off items at these branches during the designated hours

Aptos

  • 12:30pm - 5pm Monday - Saturday [No Saturday curbside pickups--book drop only]
  • Use the drive-up book drop

Downtown

  • 12:30pm - 5pm Monday - Saturday
  • Use the front door book drop

Felton

  • 1pm - 5pm Tuesday - Saturday

Live Oak

  • 12:30pm - 5pm Tuesday - Saturday
  • Use the drive-up book drop on the east side of the branch

Scotts Valley

  • 12:30pm - 5pm Monday - Friday
  • Use the drive-up book drop in front of the branch

Dear Library Patrons,

 

One thing we have learned during this challenging time is that people love their libraries and miss visiting in person. Please know that the Library misses you too! We've worked hard to adjust our services to best meet your needs while adhering to local, state, and federal guidelines for shelter-in-place, and we're pleased to offer some exciting updates. This week we started curbside service at Aptos, Scotts Valley and Downtown to deliver books that patrons have had on hold since March. In June, we will expand our services to Felton and Live Oak. At that time, we will be responding to all new requests. After the County Health Officer reports that it is safe to do so and the Libraries are retrofitted to provide safe service, we will begin opening our doors to provide limited public access, but we do not have a date yet on when that will occur.

 

The Coronavirus pandemic has laid bare the socioeconomic and racial inequality in our community. SCPL had already developed our 2020 work plan before the pandemic hit, and in recognition of these inequalities had already planned to focus our efforts on digital and information literacy, helping vulnerable populations, community learning and discussion opportunities, and online services. The arrival of shelter-in-place accelerated that process for us, but did not significantly change library goals for service. Since the crisis, the Library has prioritized students and made a Digital Concierge Service that is staffed by Librarians and it is available to teachers to support them in the new arena of online learning. We also worked with vendors so that students could easily transition to a digital library card and access all of the Library's databases beyond its walls. But there is more that we need to do so that students and adults aren't left behind as digital learning becomes the main platform for academic and career growth.

 

Another fortunate resource that allowed us to quickly pivot and respond to the crisis was the information that our professional association, the American Library Association had the foresight to write up to help guide libraries through planning for pandemics, prior to our current crisis. Before the coronavirus reached the US, we drafted a plan to prepare for the potential implications of a pandemic to its services. And while the Library's public facilities closed on March 14th, the Library never ceased delivering services to the community.

In anticipation of more relaxed shelter-in-place orders, and in addition to ramping up virtual services since the Library closed its physical spaces, the Library has also spent the last 6 weeks carefully planning a phased roadmap to reopening our facilities. Much like the State and Federal reopening guidelines, our plan is intended to allow us to expand services when appropriate. We are also prepared to return to earlier stages of our services, if the health crisis worsens.

 

In the meantime, we've connected you with your local librarians through Library Programs that have gone virtual. For children, interactive and pre-recorded storytimes, STEAM activities, and crafts are held weekly. For adults, Evening Reads, Conversations for Change, and virtual book groups, are regularly scheduled, with more programs being added for both adults and children. Visit the calendar at santacruzpl.org/calendar for schedules.

 

SCPL's annual Summer Reading Program has also gone virtual! Imagine Your Story is the 2020 Santa Cruz Public Libraries Summer Reading Program. Kids, teens, and adults are invited to read, do activities, and attend virtual library programs to earn a book and chances to win prizes. The program runs June 1 to July 31. Register at santacruzpl.org/srp after June 1st.

 

If you don't have a library card, you can still apply for one online! for instant access to eBooks, eAudiobooks, eMagazines, News, Movies, and Music 24/7 from home. You can also download our mobile app, available in the Apple App Store and the Google Play Store. Spanish language version coming soon! Library staff are happy to talk you through downloading online services seven days a week, from 10am to 5pm by calling: 831-427-7713. You can also contact us for any questions at this number, via email at eLibrary@santacruzpl.org or text us at 831-264-0647.

We miss you very much! And we are constantly working to bring back services and develop new ones while maintaining the health and safety of our staff, patrons, and community.

Sincerely,
Susan Nemitz, Director of Libraries

Read Our FAQ's on Services

Contact Us

Aptos
831-427-7702

Downtown
831-427-7707

Felton
831-427-7708

Live Oak
831-427-7711

Scotts Valley
831-427-7712

Telephone Information
831-427-7713
Mon - Sat 10am - 5pm
Sun 1pm - 5pm