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Overdrive and iOS 7


Apple released iOS 7 yesterday and many of you may have already upgraded your device(s) or are planning to do so soon.

Please be aware that this update has caused some problems with the OverDrive Media Console (OMC). If you have this app installed to read ebooks from the library, it may fail when you try to open a DRM-protected eBook after upgrading to iOS 7. New or first time users of OMC will not be affected.

OverDrive is working to resolve the problem as quickly as they can. In the meantime, they suggest the following immediate fixes:

  1. Re-authenticate the app with their existing or a new Adobe ID. Refer to the iOS section of this Help article for assistance. (Recommended)
  2. Uninstall and re-install OMC which will also require the user to re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear a user's bookshelf, history, and app settings.

Audiobook users won't notice that anything is different unless they attempt to download parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A user will receive an error message informing them to download the title again.

You can follow OverDrive's Digital Library Blog for the latest updates.

View similarly tagged posts: Services
Posted by teeterj on Sept. 19, 2013 at 11:10 a.m.



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