March 2002

Query:

Just what types of information does the Santa Cruz Library System collect about patrons, and how long is this kept in the database?

Answer:

The Library System collects the following information from borrowers. Some of the information is optional. The facts requested are the ones we believe we need in order to track borrowed materials and account for and plan library services.

• Name
• Mailing Address
• Home Telephone Numbers
• Birth Date
• Gender
• Driver's License or DMV ID Number
• Expiration Date
• Social Security Number (optional)
• Residence Address if different from Mailing Address
• School
• Full-time College Student Yes/No
• Email address for Notices (optional)

After borrower information is entered in the automated database (to which only library staff have access) the paper form filled out by the patron is shredded. Borrower cards expire in four years, and borrowers who have not performed a transaction in six years are purged from the database.

When a borrower returns an item the record of the checkout is automatically purged from the database. Thus no continuing records of borrower activity are kept.

The confidentiality of public library registration and circulation records are protected by Section 6267 of the California Government Code. These records can only be released by order of an appropriate superior Court.

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