Receptionist

General Purpose: Serves visitors by handling inquiries on the phone and face to face; Supplies information regarding the organization to the Union members and others; directs visitors to proper locations or staff; maintains site-access security; utilizes the telecommunications system, performs database entry; maintains filing tasks.

Main Job Tasks and Responsibilities
• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• greet persons entering the Union
• direct persons to correct destination
• deal with queries from Union members and others
• ensure knowledge of staff movements in and out of the Union
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• monitor and maintain reception office equipment
• control inventory relevant to reception area
• tidy and maintain the reception area

Education and Experience
• APPLICANT MUST BE 100% BI-LINGUAL IN WRITTEN AND SPOKEN SPANISH
• high school diploma required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software application
• knowledge of customer service principles and practices
• keyboard skills
• ability to work a switchboard

Key Competencies
• verbal and written communication skills (English & Spanish)
• professional personal presentation
• customer service orientation
• information management
• organizing and planning
• attention to detail
• initiative
• reliability
• stress tolerance

Availability
We are looking for an individual to begin as soon as possible. 

Salary and Benefits
Local 25 is a highly competitive employer providing generous benefit package that includes 100% employer-paid healthcare, dental, vision, legal services and pension. 

To Apply

Local 25 is an equal opportunity employer.  Please send resume, cover letter to careers@dchotelworkers.org