Frequently Asked Questions


Have a question about library accounts or services? Use the links to the left to browse answers to many frequently asked questions.

If you don't find what you are looking for here, you can contact us by phone, through our email reference service (Ask Us!), or by coming into any of our branch libraries.

Find answers to questions like this...

How can I set the pick-up library for my requests?

When you request an item from the catalog, you can choose which branch you’d like to pick it up from. Checking the box "always use this library" will cause future requests to default to your chosen selection.

If you wish to change your default branch, you can do this when you create a new request by updating the location dropdown. The "always use this library" checkbox will re-appear, and can be selected. If you select the box, the next time you place a hold your branch will default to the new branch. If you do not check the "always use this library" box, your next request will revert to your previous saved branch.

You Can Do That @ the Library?!

Discover California History

The Library system has a special Californiana collection of books and materials at the Downtown Branch to augment your history research.

See our Calendar, Online Catalog or Branch pages for more details and contact information.