Frequently Asked Questions


Have a question about library accounts or services? Use the links to the left to browse answers to many frequently asked questions.

If you don't find what you are looking for here, you can contact us by phone, through our email reference service (Ask Us!), or by coming into any of our branch libraries.

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Getting Answers to Reference Questions

Did you know you can make an appointment with a member of our Reference Team? It's easy -- just call Reference Services at (831) 427-7713 to set it up.

You can also ask your question over the phone by calling (831) 427-7713 or by email using our online contact form or sending a message to

To get this information as well as available Reference hours at the various branches in an easily-printable pdf format, see the Reference Services Flyer.

For genealogical questions, contact the Genealogical Society of Santa Cruz County at

You Can Do That @ the Library?!

Read it in Large Print

All branches have a special Large Print collection of popular books in Fiction, Mystery, Western, Biography and Non-Fiction titles.

See our Calendar, Online Catalog or Branch pages for more details and contact information.