Frequently Asked Questions

 

Have a question about library accounts or services? Use the links to the left to browse answers to many frequently asked questions.

If you don't find what you are looking for here, you can contact us by phone, through our email reference service (Ask Us!), or by coming into any of our branch libraries.

Find answers to questions like this...

When will I get an answer to my email reference question?

Every reasonable attempt will be made by library staff to respond to email reference questions within 48 hours (except for holidays). If you have a more immediate need for reference services, please call the Telephone Reference Desk at (831) 420-5730, or visit your local library.