Frequently Asked Questions


 

Have a question about library accounts or services? Use the links to the left to browse answers to many frequently asked questions.

If you don't find what you are looking for here, you can contact us by phone, through our email reference service (Ask Us!), or by coming into any of our branch libraries.

Find answers to questions like this...

Why won't my PIN work?

During our catalog update, your PIN may have been reset. If the PIN you were using is not working, try using the last 4 digits of your telephone number. Once you have logged in successfully, you can go to your Account and reset your PIN. See the new Account Tutorial for more information. If you are still having trouble, you can call or visit any Branch Library for assistance.

You Can Do That @ the Library?!

Dial-A-Story / Telecuentos

Kids can listen to a bedtime (or anytime) story on the phone!
Call 831-420-5780 to listen in.

Marque 420-5781 y escuches a un cuento en EspaƱol al acostarte or cualquier tiempo quisieras!


See our Calendar, Online Catalog or Branch pages for more details and contact information.